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Maintenance Contract

KSh 3,000

9% Off

A maintenance contract, defined as the contract between 2 parties which creates the agreement that one party will maintain an asset owned by another party, is common across many industries. Maintenance contracts can exist for equipment, a building, landscape, computers and other information technologies, and more.

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Table of Content:

  • Definitions & Interpretation
  • Term
  • Services to be provided by the Service Provider
  • Service Provider’s Obligations
  • Client’s Obligations
  • Administrative Procedure
  • Prices and Payment
  • Warranty
  • Indemnity
  • Working Hours, Response Times and Resolution Times
  • Service Level Measurement
  • Confidentiality
  • Termination
  • Force Majeure
  • Publicity and use of Customers Details
  • Notices
  • Subcontracting and Assignment
  • Environment, Health & Safety
  • Dispute Resolution
  • Entire Agreement and Variations
  • Severability
  • Waiver
  • Governing Law
  • General

Annex 1: Site List Schedule

Annex 2: Per Unit Prices of Select Spare Parts Approved for use during the Contract Period

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